Vehicle Product Training
The Product Training Courses provide the sales team with current information and advice to best advise customers.
N.B. All of the courses listed are aimed at Level 2 to Master Technician.
Courses can be delivered to bespoke requirements and can be delivered both on and offsite.
New Vehicle Technologies - Hydrogen
Hydrogen Vehicles are now available with limited information on the advantages and disadvantages of the new systems. This course provides an overview of the new technology and discusses how viable the new technology currently is and how it compares to conventional internal combustion engines and electric vehicles.
This course is aimed at consumers, technicians and workshop owners.
Which electric vehicle is best for your customer (Full electric, PHEV or MHEV)?
With many different EV options available it is difficult to know what the correct option for you or your customers is. This course aims to demystify the options available so that the correct option and choice can be made.
Customer Facing Skills
Probably one of the most important skills that your staff requires to maintain and grow a successful business. This course discusses the interpersonal skills that create a successful relationship with customers and as such a successful business.
Tech for Non-Techies
Aimed at service reception staff this course helps non-technical staff understand the jargon used within a modern vehicle workshop.
The purpose of this course is to give service advisors confidence when talking to both customers and technicians about specific repairs.
